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Posts Tagged ‘tour guide’


One of the most familiar figures in Folkestone town centre, with a shock of white hair sprouting out of his hat, and a bag of papers on his arm, is an octogenarian Irishman who reluctantly moved here in 1963 and never left.

The first time I met this man was shortly after I moved to the town in late 2016. I had decided to offer walking tours and was anxious to consult as many people as possible, not only to assess the interest in the project but also to tap into the experience of those who had previously done this.

The name that kept coming up as the best person to speak to was Eamonn Rooney, whom I was already aware of through buying some of his books on the history of the town.

But there was one snag – he was not the easiest person to track down as he was not on social media. But I managed to find him in his favourite coffee shop where he went every morning. He was sat in a corner of the restaurant with mug, pen, paper and books spread across the table.

And now, almost a decade later, I sat down with him again, in that very same cafe, on the eve of his 82nd birthday, to chat with him about his long association with Folkestone.

Born in Newry in 1944, spanning the counties of Armagh and Down, Eamonn was an average but lazy student. It was the influence of Mr O’Neill, his English teacher, and Mr McCourt, his Art teacher, that encouraged him to take his studies more seriously, though he was later told he “would never amount to anything” by the nuns who ran the school he attended in Belfast.

It was his parents who brought the name of Folkestone to his attention. So, in the spring of 1963, he took a trip, only intending to stay for a short while.

On arriving at Folkestone Central he was struck by the flower displays on roundabouts (after all, it was “Floral Folkestone”). He was impressed with The Leas (a “pleasant surprise”) and Kingsnorth Gardens (still a “hidden gem”).

His first encounter with a Folkestone “celebrity” occurred in the photocopy shop opposite Grace Hill Library. He started talking to American actress, singer (she starred in the long-running rock musical “Hair”), and mother of Mick Jagger’s son, Karis, Marsha Hunt, who was sending a fax (remember those?) to the USA. She said that she would never be able to remember his name, so christened him the “History Man”, and thereafter referred to him as that whenever they met, usually at the supermarket or Metropole jazz club.

On the recommendation of his brother who had just been demobbed from Shorncliffe, he took a summer job, but it was as a bus conductor that he first established himself in the town, and for which he is still fondly remembered. His route for 8 years primarily covered Cheriton, Morehall and the bus station and, as a result, the rest of the town remained largely an unknown quantity for him.

Time to buy a street map!

He had been told that Folkestone was primarily a Victorian town, so had “written off” the Bayle and the Old High Street as places of interest. But one day he met the watermills and windmills expert, C.P.Davies, whom he regards reverentially to this day as the preeminent local historian, who told him that there was “a lot of history” in Folkestone with a (buried) Roman Villa, significant Anglo-Saxon heritage, not to mention an extensive military history.

That was the moment when the “History Man” discovered his holy grail, starting a decades long love affair with the Heritage Room on the first floor of the Grace Hill Library. Eamonn was devastated when Davies retired shortly afterwards.

He also fondly remembers Amanda Oates of Shepway District Council who was responsible for organising events at the Lower Leas park Amphitheatre. Since she left, the facility has been sadly neglected.

The history research was all well and good, but he still had to earn a living. After being rejected by several Park Farm factories he was offered a job at FWM Plastics, followed by Silver Spring and Portex, for whom he worked for 15 years. It was during this time there that his writing career began with articles in the company’s Blue Line magazine and then the Portex and Folkestone camera clubs. And in 1985 he founded the local history society with Charles Whitney (chair), Alan Taylor and Peter Bamford.

In the early nineties, he took a three day a week job at the much lamented Martello No.3 visitor centre with an evening security role in the Leas Cliff Hall, followed by a winter job at the seafront car park. Between 1989 and 1996 he not only performed the role of town greeter but also delivered tours on behalf of the New Folkestone Society.

But it was in 1995 that the role for which most people remember him presented itself. Shepway Council had a vacancy at the Leas Lift, a position for which Eamonn’s undoubted customer facing skills made him ideally suited. When the council relinquished the lift in 2009, he was approached by the Folkestone Estate to take responsibility through a management agreement (CIC). With Terry Begent agreeing to handle all the business affairs, they formed a “dream team” until the lift closed in 2017, and it is a matter of great sadness to Eamonn that it remains closed (though, we hope, not for much longer).

Eamonn has more stories from his time as a tour guide than I have space for. One I particularly like is when he showed an American party into the British Lion pub, and as they were leaving, was asked “hey, buddy, aren’t we going to have what you Brits call a swift half before we go”? After the obligatory few drinks, Eamonn began to thank the group for joining the tour when the same guest enquired “hey, aren’t you going to finish the tour?”. Which, of course, like any self-respecting guide, he did.  

Eamonn finds it remarkable that the young teenager who left Northern Ireland with no immediate prospects should meet an array of prominent individuals in his adopted town over the next sixty years. In addition to Marsha Hunt, these included Lord Radnor himself at his Wiltshire castle, Eastenders actress, Michelle Collins, whom he met at a BBC Wales interview, and Prince Harry at the opening of the Step Short Arch on the centenary of the outbreak if the Great War on 4th August 2014.

Eamonn has utilised his research to publish many books and pamphlets on Folkestone’s history, both on his own and in collaboration with others, notably Alan Taylor and Terry Begent. Asked which he was most proud of, he cited the history of the Belgian refugees at the outbreak of the Great War and the illustrations and text he provided for   

John Rice’s Folkestone: A Photographic Record.

And the next? Probably Stuart Folkestone.

Whatever it might be, I for one will be buying it.

Happy Birthday Eamonn, may you have any more!

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Taking tea on the Spanish Steps

In the shadow of Shelley and Keats;

An English oasis under a Roman sun

Lace tablecloth, doilies and Sunday best.

As we gorge on hot buttered scones,

Strawberry jam and fresh whipped cream;

Hurriedly furled beach umbrellas

And shredded scarves on sticks

Bob down abruptly below the wall.

Guests turn from their unknowing guide

To ponder if this elegant couple

Are from the catwalk or TV.

But no celebrities to see here.

Just a couple of English tourists

Enjoying a birthday treat.

Curiosity extinguished,

The inattentive guests scuttle

To their TikTok shorts

And Instagram selfies.

I pour another pot of Babington blend

And scoop up the remaining crumbs

Of my salmon and cucumber sandwich.

While a group of Korean millennials

Fresh from a Via Condotti safari,

Flaunt and parade purchases from

Prada, Gucci and Versace.

More tea, your Holiness?

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I pass through the door

Where they check

IQ instead of ID

Subjected to neither

By the affable doorman

In tweed jacket

And corduroy pants

Lounging on a stool

That looks as if it might

Cave in under him

At any moment.

I take a seat upstairs

At a glass topped table

Resisting insistent requests

From the genial female server  

To have another lethal shot

Of gin and tonic

But I eventually reason

At only seven bucks

Why not?

Twelve feet beneath me

Across the ornamented alley

An ageing Chinese guy

Sells vintage magazines

Punk as well as Beat related,

From a wonky trestle table

Outside City Lights

And chats to a tour guide

Whose Vietnamese party

Scatters to take photographs.

Over my shoulder, James Joyce

Squints at a bottle of Jameson’s

Behind the well stocked bar

And from a yellowing poster

William Burroughs bemoans

The day he killed his wife.

The fleet is in town,

Fresh-faced, well scrubbed

Serious young men

From Jackson, Mississippi

And Greenville, South Carolina

Stare open-mouthed at

Cartoons of bare buttocks

And unpatriotic sentiments

Posted on the walls around them.

“In this far out city

Yet

Even here

On the left side of the world”

Guests line up to

Thank them for their service

And pester them for selfies.

The 8 Bayshore Muni

Meanders up Columbus

And catches the lights

On Broadway before

The Condor sign

Where Carol Doda

Once titillated guests

With her

Twin Peaks.

As my third drink is delivered

At the next table an elderly man

With white beard and pigtail

Tells tales of Gregory and Jack

Hoping to impress

Switched on young women

From Berkeley and Stanford.

While at the end of the bar

Clutching bottles of Boston lager

The best minds of their generation

Prattle of apps and analytics.

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(10 am, Steep Street Coffee House)
Only two people,
It’s ninety degrees out there,
I’m an OAP
And I don’t need the money.

I really can’t be arsed;
I think I’ll just order
Another pot of Earl Grey.

(checking phone)
Please let there be a new message
Saying they can’t make it.
I do wish their car would break down,
Or they can’t find the bottom of the Old High Street
Where we are scheduled to meet.
Or – wash my mouth – one of them is taken ill.

Damn……no messages.

What’s wrong with me?
I whinge and whine
About people not turning up,
And then when I get bookings
I can’t be bothered!

But wait a minute.

I’m a pro,
I can’t let them down.

And it’s time,
I can’t get out of this.

Right…..deep breaths,
Big smile.
Let’s do this.

Sigh.

(Three hours later, back in Steep Street Coffee House, knackered and sunburnt)

Well, that was great!
What a nice couple,
Showed a real interest,
Even laughed at my lame jokes.

So what do I do now?

Well, that’s obvious,
A beer and a toasted sandwich.

But then what?
The day is still young.
Go home, flake out
And watch some crap tv?

Or stumble into a bar
For another beer?

Wander round the harbour?
Oh no, I’ve just done that.

Promote the next tour?
No it’s too soon.

Throw myself off the East Head?
Now that would be reckless.

Jump around in Chummy’s fountain?
No, I might get arrested for that.

No, what I need to do is another tour.

Now.

I wonder if I can find another couple.

No, I can’t be arsed.

Beer it is then.

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A little under two thousand days ago (is it really that many?), I snapped my wage slave chains and took early retirement from the public service. It hadn’t been planned, though I was of an age to leave, but it was a sudden opportunity that presented itself that was just too good to ignore.

Even on that last day in service, as I strolled the streets of Paris with my birthday girl of a wife on a balmy spring day, I gave little thought to what I might do next, to what my “second career” might be. After all, I was only fifty six – “nobbut a bairn” as they’d say in Yorkshire.

Cue excuse to post a gratuitous photograph of myself on that fateful day.

Do I look happy?

Relieved?

Too young to retire? (Don’t answer that one).

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And now I am about to return to gainful employment for the first time since.

But more of that later.

There was no rush to find alternative employment at the time – I had a decent occupational pension, though hardly the golden handshake that many believe awaits anyone, irrespective of finishing grade or length of tenure, that leaves the civil service. And it would be another eight and a half years before I was eligible for my state retirement pension.

But I received an income that supplemented my wife’s continued full-time salary (she would have, barring a lottery win, another eight years before she could follow suit). Once a handful of debts had been paid, the residual lump sum could sit in a savings account growing ever fatter with a 0.5% interest rate.

Although the process of offer, acceptance and departure was a swift and painless one, there were sound personal and professional reasons for my decision. I was becoming increasingly disenchanted with the commercial and less caring direction in which the organisation was moving, and felt unappreciated by immediate line management and employer alike. When I added in twenty three years of long distance commuting, I’d had enough.

It “helped”, if that’s the right word, that my father was not in the best of health, and I could now devote more time to his care. And my wife would have her dinner on the table every night when she got home from a ten hour day.

But back to the question of what to “do” next (as if caring and maintaining a home were “doing” nothing).

My preferred part-time job would have been working in a bookshop, but they were already dropping by the wayside in the face of the economic downturn and e-book onslaught.

Book selling had been a long shot anyway, but surely, working in travel and tourism, for which people told me I had a passion and aptitude, would be a better bet?

So I wrote to around twenty travel agents in the area, extolling the inestimable benefits I could bring to their company.

No response.

My education in what happened in the brave new, recession-ridden, non-governmental world of work was expanding daily as my letter box grew rusty with misuse.

I soon realised that, in order to compete for a career in tourism at any level, especially given my age, I would need to “go back to school” and acquire some vocational qualifications. Time was too short to embark on a three year degree course to become a tour guide – for which there were few openings anyway – so I plumped for working towards a prestigious professional diploma from the Home Learning College.

Within a year, I had passed with distinctions in all three elements of the course.

But jobs were still at a premium.

And, by then, having prepared fourteen dissertations, I had rediscovered a long term itch that screamed to be scratched – writing.

There was nothing else I wanted to do. It wasn’t going to pay, at least in the short term, or possibly ever, but it would be the most fulfilling and satisfying thing I could do with my time. I started a blog on New Year’s Eve 2010, focusing principally on my affection for San Francisco, which I maintain to this day – the blog and the affection of course.

In 2013 I published, along with Martin Moseling, my first book, A Half-Forgotten Triumph, which received critical acclaim, but modest sales, in the admittedly niche world of cricket writing. My next book, Smiling on a Cloudy Day, which will attempt to articulate my love for the City by the Bay, is scheduled for publication in the summer of 2015.

I believe that, on the whole, I have managed my time away from the world of “working for the man / woman” over the past five and a half years fairly effectively. And I have certainly never been bored. In fact, how did I ever find the time to go to work?

Do I regret having “retired” when I did?

No.

Have I missed the social interaction, the camaraderie of working in a team, the sometimes unbearable stress?

Maybe, sometimes.

But now an opportunity has arisen that has made me reconsider whether my fierce commitment to customer service, a trait known only too well by my wife as she listens to yet another Victor Meldrew-like rant on the subject, might yet have an avenue of expression outside the home.

Which brings me neatly back to the new job.

A high-end, award-winning cookware company is opening its new state-of-the-art branch in Bluewater, Europe’s largest shopping centre, in October, and I have been successful in securing a part-time position as a sales assistant. As with my early retirement, the process of sending my CV, being interviewed and offered the job took just three working days.

It’s not my first venture into retail – I worked for six months in a local charity shop in 2010 which I enjoyed immensely, though I acknowledge that this will be a far more intense working environment.

Although I had essentially given up on returning to such work, I find myself intrigued and not a little excited at the prospect.

It will mean, of course, managing my writing and other responsibilities more rigorously. And spending less time on Facebook can be no bad thing can it?

But my wife will have to make her own dinner when I’m on an evening shift.

But oh to be back in Paris in 2009! (Another gratuitous photograph).

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